Ticket Delivery Basics

• What is a delivery delay?
• How are tickets delivered?
• Can I change how my tickets are delivered?

By Mail

• I haven't received my tickets in the mail yet. What should I do?
• Do my tickets have to be delivered to my billing address?
• How do I track tickets sent by mail?
• I haven’t received my tickets from UPS. What should I do?
• UPS delivery information (U. S. events)
• US mail/Canadian mail time frame

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Print at Home

• How do I print tickets I bought online?
• Can someone else get in with tickets that have my name on them?
• How do I change my email address for a Print-at-Home order?
• What is Print-at-Home?
• Can I print more than one copy of my ticket?

Mobile Tickets

• How do I add tickets to a digital wallet?
• My ticket isn't working in my Apple Wallet. What should I do?
• The Newest Way to Use Your Mobile Ticket
• How do I use Mobile Entry tickets?
• How to use Google Pay for event entry
• How do I access mobile entry tickets if I'm outside the US or Canada?

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Pick Up at Will Call

• Where do I pick up will call tickets?
• Can someone else pick up and get in with my will call tickets?
• My tickets are at Will Call, but I don’t have my credit card. What should I do?