Presale

• How do I get a presale or offer code?
• What’s the code to get Citi presale tickets and Citi preferred tickets?
• How do I get fan club presale tickets?
• How do presales work?
• How do I take part in Chase presales and preferred seating?
• Why isn't my fan club presale code working?

See all 8 articles

Buying Basics

• What is the Ticketmaster Smart Queue
• What are Official Platinum Seats?
• Can I buy a ticket for only one Official Platinum Seat?
• Where can I buy tickets?
• Why did I receive an error message during purchase?
• Why is there a ticket limit?

See all 29 articles

Registration

• How do I register for a ticket sale?
• How do I purchase tickets for an event with registration access codes?
• Why isn’t my registration access code working?
• Why do some ticket sales require registration?
• How do I know if I’m registered for an event’s ticket sale?
• Can I choose multiple tour dates in a registration ticket sale?

See all 10 articles

Ticket Price

• How are ticket prices and fees determined?
• How do I find ticket prices and fees?

Payments

• Accepted payment methods
• Klarna: Everything you need to know
• How can I use PayPal or Venmo to buy tickets?
• Can I pay with more than one credit card?
• PayPal: Everything you need to know
• How can I use Hilton Honors Points to buy tickets?

See all 9 articles

Hotel Packages

• Hotel package booking information
• Hotel package room and accommodations information
• Hotel package payment information
• Hotel package prices and fees information
• Hotel package cancellation and postponement information

Promos & Discounts

• Are there AAA or AARP discounts?
• Does Live Nation offer ticket donations?
• Do you have group rates?
• Florida Freedom Summer Sales Tax Holiday
• How do I get tickets through a ticket lottery?
• How do I know if I've won a Sweepstakes or Contest?

See all 17 articles

VIP & Other Merchandise

• What is a VIP package and how do I purchase one?
• What is Fast Lane?
• What should I do if I haven't received my VIP package?
• What should I do if I’ve received my tickets but not the rest of my order?
• Live Nation Merchandise
• Upsells Information

See all 9 articles