Presale

• How do I get a presale or offer code?
• What’s the code to get Citi presale tickets and Citi preferred tickets?
• How do I get fan club presale tickets?
• How do presales work?
• How do I take part in Chase presales and preferred seating?
• Why isn't my fan club presale code working?

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Buying Basics

• What is the Ticketmaster Smart Queue
• What are Official Platinum Seats?
• Can I buy a ticket for only one Official Platinum Seat?
• Where can I buy tickets?
• Why did I receive an error message during purchase?
• Why is there a ticket limit?

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Verified Fan

• How do I register for a Verified Fan event?
• U2:UV Achtung Baby Live at Sphere
• Ticketmaster Verified Fan Request | Taylor Swift The Eras Tour 2023
• How do I purchase tickets for events powered by Ticketmaster Verified Fan?
• Why isn’t my Verified Fan Code working?
• What is Ticketmaster Verified Fan?

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Ticket Price

• How are ticket prices and fees determined?
• How do I find ticket prices and fees?
• Student ticket prices
• Senior citizen discounts
• Do you have group rates?

Payments

• Accepted payment methods
• Are payment plan options available?
• Klarna: Everything you need to know
• How can I use PayPal or Venmo to buy tickets?
• Can I pay with more than one credit card?
• PayPal: Everything you need to know

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Hotel Packages

• Hotel package booking information
• Hotel package room and accommodations information
• Hotel package payment information
• Hotel package prices and fees information
• Hotel package cancellation and postponement information

Promos & Discounts

• Florida Freedom Summer Sales Tax Holiday
• How do I use Offer Passcodes?
• How do I use Promo Codes?
• How do I redeem a Live Nation Concert Cash Voucher Code?
• Military Discounts
• What are Me+3 4-Packs?

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VIP & Other Merchandise

• What is a VIP package and how do I purchase one?
• What is Fast Lane?
• What should I do if I haven't received my VIP package?
• What should I do if I’ve received my tickets but not the rest of my order?
• Live Nation Merchandise
• Where's the CD or digital album that was included with my ticket purchase?

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