VIP package restrictions, policies and delivery information vary from artist to artist. The details are sent with your purchase confirmation email. Please review this email to see the specifics of your package.
You can also find these details through event page in case you don't have your purchase confirmation email. Just type the artist's name into the search box at Livenation.com. Once you find the the concert you’re attending, look for the VIP package offer link to get full details. See example below.
If you weren't able to find the answer you were looking for, contact Fan Support.