Visit your applicable Concert Cash redemption site and follow the steps below. You can find the redemption site in the same email you received your Concert Cash code in. If you received your code via scratch card, you'll find it there.
Codes can't be applied to an existing order, after you've placed a new order or through the Ticketmaster App.
To redeem your Concert Cash, follow these steps:
- Select a participating venue and event.
- Select and cart eligible tickets.
- Click the Add a voucher / gift card button and enter your code (no dashes).
Visit your applicable Concert Cash redemption site for complete details and terms of use.