This Resale Purchase Policy, which is incorporated in our Terms Of Use (“Terms”), applies to all resale (secondary) ticket purchases and purchases of associated products and services on our websites and applications, and to your use of our tickets, products, and services (our “Marketplace,” defined in Section 1, below).
A “standard ticket” (sometimes referred to as a “primary ticket”) is a ticket that is being sold for the first time on behalf of the Event Organizer and where Ticketmaster is the primary ticketing service provider. All other tickets are resale tickets. In the purchase flow and on our seat maps, resale tickets are marked as either Verified Resale Tickets or Resale Tickets (together, referred to in this policy as “Secondary Tickets”). Verified Resale Tickets were originally sold by Ticketmaster as the primary ticketing service provider, while Resale Tickets were originally sold by a third-party. If an Event Organizer is using Face Value Exchange, any tickets listed for resale on our Marketplace are Verified Resale Tickets. If you are purchasing a standard ticket, please refer to the Standard Purchase Policy.
When you purchase Secondary Tickets and associated products and services through our Marketplace, you agree to be bound by the Terms (which incorporate this Resale Purchase Policy), as they are updated from time to time. You also agree to comply with any terms and conditions set by the people who put on the events—such as artists, venues, teams, fan clubs, promoters, record labels, and leagues (the “Event Organizer”). In addition, if you choose to purchase an extra service or product (e.g., insurance or parking) from a third party, you agree to any additional third-party terms presented in the checkout flow. If you don’t agree, don’t purchase Secondary Tickets or associated products and services through or use our Marketplace.
Please note that Section 14 of the Terms contains an arbitration agreement and class action waiver. In that section, you and we mutually agree that, with some limited exceptions, any dispute or claim will be resolved through binding arbitration—and not in court or through a class action lawsuit or class action arbitration. Please read that section carefully.
1. Parties
This Resale Purchase Policy, together with our Terms, is a legally binding agreement between you, the user (“you” or “your”), and us. We use the terms “us,” “we,” and “our” to collectively refer to Ticketmaster LLC (“Ticketmaster”), Live Nation Entertainment, Inc. (“Live Nation”), and all of Ticketmaster and Live Nation’s parents, subsidiaries, and affiliates. A list of Live Nation’s subsidiaries (which includes, for example, Live Nation Worldwide, Inc. and Ticketmaster, among others) is included in Live Nation’s most recent 10-K report, which is publicly available at https://investors.livenationentertainment.com/sec-filings/annual-reports.
If you are making a purchase on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to the terms of this Resale Purchase Policy (and that references to “you” and “your” also refer and apply to that company or other legal entity).
“Marketplace” refers to our websites and mobile applications—including (without limitation) livenation.com, ticketmaster.com, and ticketexchangebyticketmaster.com—and to our tickets, products, and services.
2. Who We Are—And Who You Are Buying From
We are a ticketing service provider; we generally sell tickets for other people. Some of those tickets are standard tickets, sold for the first time on behalf of Event Organizers and where Ticketmaster is the primary ticketing service provider. And some are Secondary Tickets, sold through us by resellers, which can be fans or professionals (also known as brokers), for example. This policy applies only to Secondary Ticket sales. When you buy a Secondary Ticket, you are purchasing the ticket from a reseller. We are not a party to the contract between you and the reseller.
When you purchase a ticket for an event taking place in the United States, Ticketmaster LLC will be handling the transaction and collecting payment for the reseller.
When you purchase a ticket for an event taking place in Canada, Ticketmaster Canada LP will be handling the transaction and collecting payment for the reseller.
When you purchase a ticket for an event taking place outside North America, you will be redirected to the website for the country or region in which the event will take place and should reference the applicable purchase policy on that site.
3. Ticket Availability
We don’t control ticket inventory or availability. Tickets made available to us for popular events may sell-out quickly. Additional tickets for those events, including sold-out events, and additional tour dates and locations, may be released after the initial on-sale at the discretion of Event Organizers.
The availability of Secondary Tickets does not mean that primary tickets aren’t also available to purchase for an event, or that an event is sold out, or that tickets to an event are not available to purchase from other sources (e.g., the Event Organizer, the event venue box office, or other primary ticketing service providers).
4. Pricing
The total price you pay is made up of the Secondary Ticket price plus any applicable fees and taxes, which are subject to change. Fees may include, for example, a service fee, per order processing fee, and shipping or delivery fee. Taxes include applicable state and local taxes, as required by law. We may display the tax separately or include it in the total service fee amount.
Taxes and fees are subject to change. Also, some fees may not reflect the actual cost to deliver or process your order and may include a profit to us or the Event Organizers.
Resellers set the price for the tickets they post for sale on our Marketplace. Please be aware that Secondary Tickets are often posted at prices that are higher than their original cost. the price that you pay for a Secondary Ticket may be substantially higher than the original face value printed on the ticket.
Ticket prices may increase or decrease at any time at the discretion of the reseller. We don’t guarantee that you’ll be able to purchase tickets at the prices shown until your order is processed and confirmed. We don’t provide price adjustments, price matching, refunds, or credits based on fluctuations in ticket prices.
Prices are displayed in the currency that will be charged upon purchase. We accept no responsibility or liability for surcharges related to your payment method or for currency exchange rate fluctuations, which are entirely at your risk.
5. Ticket Restrictions
For some events, your ability to resell or transfer tickets may be restricted by the Event Organizers or by local laws. For example, you may be unable to resell or transfer your tickets, restricted with respect to how or where you can resell your tickets (e.g., if an Event Organizer uses Face Value Exchange), subject to a resale price cap, or subject to local licensing rules. There will be no additional fees charged to Face Value Exchange sellers.
Using multiple accounts, payment methods, email addresses, home addresses, or false information, or engaging in any behavior to circumvent transfer or other restrictions, is prohibited. Tickets may be sold subject to certain restrictions on entry or use, such as a minimum age for entry or a certain view (e.g., restricted, obstructed, or side view). Restrictions will be stated before or at the time of booking. It is your responsibility to ensure that you read all notifications and other important information provided to you as part of the purchase process. We will not be responsible if you or any guests under your booking are refused admission because of a failure to meet, or prove that you/they meet, any restrictions (e.g., a minimum age requirement).
6. Purchasing Tickets
To make a purchase, you must create an account and comply with our Terms. You agree to pay all charges incurred by you or any users of your account at the price(s) in effect when such charges are incurred, including any applicable taxes.
When searching for and buying tickets on our Marketplace, only use one browser window; multiple windows may result in errors during purchase.
You can use various payment methods to purchase tickets, including major credit cards. Ticketmaster Ticket Cash®, Live Nation Concert Cash®, and Ticketmaster and Live Nation gift cards cannot be used for purchases of Secondary Tickets.
When making a purchase, make sure the information you provide is accurate and valid. Don’t place (or try to place) an order with any information that is false, misleading, incorrect, or incomplete, that cannot be verified as belonging to you, or that you don’t have the right to use. If you do, your order can be canceled at any time. And, if your order is canceled for any of these reasons, we may sell your tickets to another customer without further notice. We accept no responsibility or liability for such cancellations.
Purchases are subject to credit or debit card verification (if applicable), other security checks, and collection of payment by us. They are processed only after the billing address associated with your credit card and other billing information have been verified. Your order may be canceled without notice if it has not passed our verification process, if payment is not received in full, or if we reasonably suspect fraud. In rare circumstances, if your payment is recalled by the associated bank or payment provider, we reserve the right to cancel and refund any orders you have placed, even if we have already sent an Order Confirmation.
7. Order Confirmation
Once you’ve successfully placed an order, you should be directed to a confirmation page and/or will receive a confirmation email (each an “Order Confirmation”). Upon receipt, please check your Order Confirmation to confirm its accuracy. (See “Errors”, Section 10, below.) If you don’t receive an Order Confirmation after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to check your account and confirm whether your order has been successfully placed, as (for example) Order Confirmations may have been delivered to your spam folder depending on your email settings, or there may be processing or other errors or issues that prevent confirmation. You may not cancel an order based on claimed or actual non-receipt of an Order Confirmation. Only you may be aware of any problems that may occur during the purchase process. You cannot cancel an order because of problems with the receipt of Order Confirmations, and we are not responsible for any losses if you don’t receive an Order Confirmation but assume that an order was (or was not) placed.
Once you receive an Order Confirmation, the ticket purchase is final, and no changes may be made by you. If you have any questions, please Contact Us.
8. Our Communications With You
If we need to contact you, we will use your Ticketmaster account contact details (or the contact details you provided at the time of purchase, if you did not purchase online). It is your responsibility to inform us immediately of any changes to your contact details, whether before or after receipt of tickets and/or associated products or services. Please ensure that you provide us with a valid email address as this is our preferred method of contacting you. You should also be aware that your email mailbox settings may treat our emails as junk, so remember to check your junk and/or spam folders.
9. Ticket Delivery
For Verified Resale Ticket purchases, tickets are reissued in your name and delivered to you upon purchase. For purchases of on-location hospitality products or services, you will receive delivery instructions via email after purchase.
For Resale Ticket purchases, the reseller will deliver the tickets directly to you as indicated in the checkout flow—for example, through a third-party application, a PDF, or by mailing printed paper (hard stock or wristband-type) tickets, or by making the tickets available for pickup at the box office. Since the original ticket provider is a third-party, you may need to install their app and create an account to access your tickets. Your tickets should be available by the date noted in your Order Confirmation. Once the seller transfers your tickets, you’ll receive an email from the original ticket provider and/or Ticketmaster. This email will notify you that your tickets are available with instructions on how to view them.
10. Errors
We work hard to ensure our Marketplace is accurate and bug-free, but errors can happen. We are not responsible for any typographical or system errors within the inventory listed for sale. Examples of errors include, without limitation, incorrect ticket pricing, ability to order a ticket before its scheduled on-sale or presale date or before it was supposed to have been released for sale, or incorrectly processed refund.
If we discover an error while processing your order, we will inform you as soon as possible. We may cancel your order and issue a full refund, or we may give you the option of confirming your order with the correct information, for example, at the correct price (in which case we will credit or debit you as applicable). If we are unable to contact you to confirm your order, you agree that we may treat the order as canceled and issue you a full refund, without any further liability or communication. We have the right to cancel the ticket regardless of whether the error occurred because of human error or a malfunction of the Marketplace or other system. We will not be liable for travel or any other expenses that you, or anyone else, incurs in connection with Marketplace errors.
If you receive a refund that was processed in error or exceeds the original amount paid, we can recharge the original method of payment used at time of purchase.
It is your responsibility to check your Order Confirmation and Tickets promptly upon receipt. Please Contact Us immediately if there is a mistake or error with your tickets, or if you don’t receive your tickets as ordered and/or as described in your Order Confirmation. Mistakes cannot always be rectified.
11. Opening Acts, Understudies and Multi-Performer Events (such as Festivals)
Opening acts, guests, or undercards (each an “Opening Act”) sometimes tour with headlining performers. We are not always made aware of Opening Acts or the length of their performances.
Performers in multi-performer events (such as festivals), individual members of a band, actors or comedians in theatre performances, athletes on a sports team, supporting cast, team members, or guest speakers (each a “Participant”) and Opening Acts are subject to change or cancelation at any time without notice. No refund will be given due to a change in or cancellation of a Participant or Opening Act.
12. Seating
Venue layout and seating maps are for guidance only, reflect the general layout of a venue, and are subject to change at any time. An alternative seat or area comparable (in our sole discretion) to that initially allocated to you or specified on the tickets may be provided. You are not eligible for a refund based on changes to a venue or seating map or if your seat or area changes as a result of changes to the venue or layout after purchase.
Tickets for accessible seating are reserved solely for fans with disabilities and their companions. Your tickets may be canceled if you abuse this policy.
13. Ticket Transfer
Our Ticket Transfer service is only available for Verified Resale Tickets (not Resale Tickets) and is not available for all events. Ticket Transfer allows you to send your tickets and some Extras digitally to your friends or family or to a resale purchaser of your ticket. Extras, including merchandise, VIP package elements, and fan club memberships originally purchased or included with a ticket may not be transferable.
You must have an active account to send a ticket or Extra via transfer. Read our Ticket Transfer FAQ for a step-by-step guide on transferring, assigning, accepting, and cancelling a Ticket Transfer. Once a recipient has accepted a transfer, the transfer cannot be canceled or reversed. In contrast, an assigned ticket may be revoked by the assignor at any time prior to admission. If a ticket or Extra is transferred multiple times using Ticket Transfer, only the ticket or Extra from the most recent Ticket Transfer will be valid for entry; all previous barcodes will be canceled.
Only the original purchaser of a ticket or Extra is eligible for refunds or credits—not the recipient of a transfer. For canceled events, the original purchaser will receive any available refund or credit, and no action is needed from the recipient of the transferred tickets. For postponed, rescheduled, or moved events, recipients of the transferred tickets will need to transfer the tickets back to the original purchaser to enable the original purchaser to take advantage of any available refund and/or credit options. Once the tickets have been transferred back to the original purchaser, the original purchaser will need to Contact Us to complete their request. Please see Section 14 and Section 15 below, for more information on when refunds and/or credits may be available.
We reserve the right to cancel transferred tickets at any time if we determine that they were obtained fraudulently or in violation of our Terms or Other Policies.
14. Canceled, Postponed, Rescheduled, or Moved Events
This section applies to all Secondary Tickets unless otherwise specified.
Event date, time, and location are subject to change. Occasionally, Event Organizers cancel or postpone events or reschedule or move events to a different date or materially different time or venue. We have no control over these changes. We are not liable for travel, accommodation, hospitality, or any other expenses that you or anyone else incurs in connection with a canceled, postponed, rescheduled, or moved event.
Notice of cancellation/postponement: If your event is canceled, postponed, rescheduled, or moved, we will attempt to contact you to update you on the status of the event, and inform you of any refund, credit, or exchange procedures. For exact instructions for a specific event, please check the event information online and in your account (which will include the most current information on the status of the event) or Contact Us.
While we will make reasonable efforts to notify you regarding any changes, we cannot guarantee that you will be informed of such changes; it is your responsibility to check (1) whether an event has been canceled, postponed, rescheduled, moved, or otherwise altered and (2) the location, date, and time of any moved or rescheduled event.
Special note about tickets purchased for Major League Baseball games, the Masters, and the US Open Tennis Championships: All event refund, credit, and/or exchange policies for MLB games, the Masters, and the US Open Tennis Championships—including for canceled, postponed, rescheduled, or moved events—are subject to policies set by the Event Organizer, and are determined on an event-by-event basis by the Event Organizer.
A. Canceled Events
If the event is canceled, no action is required to obtain a refund; we will issue a refund (including for any additional non-ticket elements of your purchase, including products and/or services (any such non-ticket element is an “Extra”) or upgrades, such as parking) to the original method of payment used at time of purchase after we receive funds from the reseller.
Special note about printed paper (hard stock) Resale Tickets (not Verified Resale Tickets): If you purchased printed paper (hard stock) Resale Tickets from our Marketplace, they must be returned to us (at the address below) before we can process your refund. We recommend that you send the tickets via certified mail or any carrier that provides proof of delivery. Once we receive the tickets, we’ll reroute them to the reseller so they can be refunded by the original ticket provider. Please send your printed paper (hard stock) tickets to:
Ticketmaster Resale
60B W Terra Cotta Ave
Box 194
Crystal Lake, IL 60014
If you resold your Secondary Ticket(s) for the canceled event through Ticketmaster.com, Livenation.com, or Ticketexchangebyticketmaster.com, and you were paid, your credit card on file will be charged to refund the buyer of your tickets and, if that charge is successful, the tickets will be placed back into your account. Then, you’ll receive a refund for your original purchase (to the original method of payment used at the time of that purchase) once funds are received from the original reseller. No action is required for you to receive the refund. In some cases, the Event Organizer may give you the option to choose either a credit or a refund; if so, we will send you a notification explaining your options, and how (and when) to submit a request for a credit. You may also refer to our Reseller Policy.
B. Postponed, Rescheduled, or Moved Events
If the event is postponed, rescheduled, or moved and you purchased a Verified Resale Ticket:
Your ticket(s) (including any additional Extras or upgrades, such as parking) are still valid, and no further action is required. However, the Event Organizer may approve refunds, or the option to choose between a refund or a credit, for the event; any refund and/or credit policies are determined on an event-by-event basis by the Event Organizer and may be subject to limitations set by the Event Organizer. If the Event Organizer approves refunds and/or credits, we’ll send you a notification explaining your options (including the date by which you must select an option), and you may submit a request for a refund or credit. Alternatively, you may simply keep your ticket(s) to the postponed, rescheduled, or moved event.
If you resold your tickets for the postponed, rescheduled, or moved event through Ticketmaster.com, Livenation.com, or Ticketexchangebyticketmaster.com (i.e., you resold your tickets through one of those sites, and you’ve been paid for them), your tickets will be returned to your account if: (1) the Event Organizer has authorized refunds, and (2) the buyer has requested a refund. If so, your credit card will be charged to refund the fan who purchased your tickets. If that charge is successful, the tickets will be placed back on your account, and you may have the option to request a refund or credit, keep your tickets for the event, or, if available, repost your tickets for sale. Please note that any refund and/or credit policies are determined on an event-by-event basis by the Event Organizer and may be subject to limitations set by the Event Organizer.
If the event is postponed, rescheduled, or moved and you purchased a Resale Ticket (not a Verified Resale Ticket): Your ticket(s) (including any additional Extras or upgrades, such as parking) are still valid, your ticket(s) will not be refunded, and no further action is required.
For more information on how refunds work, see Section 15 below.
15. Refunds
This section applies to all Secondary Tickets unless otherwise specified.
All sales are final. Refunds are only available in limited circumstances, based on policies set by the Event Organizer and as set out in this Resale Purchase Policy. Before buying tickets, carefully review your event and seat selection, and only order tickets if you are certain you want them.
If your event is eligible for refunds (see also Section 14 above) and funds have been received from the reseller, here’s what will happen:
- We will issue a refund of the ticket price you paid, any additional Extras or upgrades (such as parking), and (typically) service fees.
- We will not refund expedited shipping charges, merchandise purchases, Fan Club membership fees, or any other amounts.
- If a choice of either a refund or a credit is available, you cannot get a partial refund; whatever selection you make (i.e., refund or credit) will apply to your entire order and cannot be split between refund and credit.
- The refund will be processed to the original method of payment used at the time of purchase. We cannot issue a refund to a different method of payment (e.g., a different credit or debit card).
- The timing of your refund will vary depending, for example, on when we receive funds from the Event Organizer, and whether we have your up-to-date payment information on file.
- Requests for a refund or credit are final and cannot be changed once initiated.
For any ticket insurance refunds, please contact the insurance provider.
If your account(s) has an outstanding balance owed to us, we reserve the right to hold refunds for your account(s) until no outstanding balance remains.
You agree that you won’t try to circumvent any of our refund policies. This means that you agree not to seek a refund from us where the Event Organizer prohibits us from providing one, and not to seek a “chargeback” from any credit card or payment company you used to purchase tickets. If you do, we can cancel your tickets immediately. We may also refuse to honor pending and future purchases made from the credit card account or online account on which chargebacks were made, and we may prohibit future purchases by you—or the person in whose name the credit card account exists, or any person associated with the credit card or online account.
Did you buy Secondary Tickets to an event in Illinois or New York? If so, there are some special provisions that apply to you:
- The following applies only to Secondary Tickets to Illinois events: If you purchase Secondary Tickets to an event located in Illinois, you will receive a refund of the amount you paid for that Secondary Ticket if: (a) the ticketed event is canceled (in which case you will not receive a refund of any shipping or delivery fees); (b) the ticket does not allow you to enter the ticketed event because, for instance, the ticket is counterfeit or has been canceled by the issuer due to non-payment (unless the ticket is canceled due to an act or omission by you); (c) the ticket fails to conform to its listing description; or (d) you did not receive the ticket.
- The following applies only to Secondary Tickets to New York events: If you purchase a Secondary Ticket to an event located in New York, you will receive a refund of the amount you paid for that Secondary Ticket if: (a) the ticketed event is canceled (in which case you will not receive a refund of any shipping or delivery fees); (b) the ticket does not allow you to enter the ticketed event because, for instance, the ticket is counterfeit or has been canceled by the issuer due to non-payment, or the event described on the ticket was canceled for any reason prior to purchase of the resold ticket (unless the ticket is canceled due to an act or omission by you); or (c) the ticket fails to conform to its listing description, unless you have pre-approved a substitution of tickets.
16. No Exchanges
Exchanges are not available for Secondary Tickets.
17. Promotions
Tickets may not be used for advertising, contests, sweepstakes, or other promotional and marketing activities unless authorized by us in writing. Contact us at trademarks@livenation.com.
18. Assumption of Risk
You voluntarily assume all risks incidental to the event for which the ticket is issued, whether occurring before, during, or after the event. Prolonged exposure to loud music or noise may damage your hearing and we advise you and all patrons to wear adequate ear protection at events. Special effects, which may include sound, audio-visual, pyrotechnic effects, or lighting effects may be featured at an event, which may not be suitable for those with photosensitive epilepsy or similar conditions.
You waive any claims for personal injury or death—including (without limitation) as a result of any communicable disease or illness, even if you contracted it while attending an event—against us, management, facilities, venues, leagues, artists, promoters, other participants, and all our respective parents, affiliated entities, agents, officers, directors, owners, and employees on behalf of yourself and any accompanying minor. You bear all risks of inclement weather. Always stay alert. If you are hurt, immediately ask a staff member for directions to a medical station.
Please see the Limitation of Liability section (Section 9) in the Terms for additional limits on our liability.
19. Protect Your Tickets
Tickets cannot be replaced if they are lost, stolen, or damaged.
Don’t post pictures or details of your tickets online as this may allow third parties to counterfeit your tickets or otherwise compromise the integrity of the tickets. We will not be liable if you are refused entry to the event as a result.
20. Resale of Tickets
If you resell tickets, you are responsible for how those tickets are priced, and you are responsible for complying with all applicable ticket resale laws, including (without limitation) tax laws or maximum resale premiums and restrictions. We are not responsible for providing legal or other advice regarding resale or pricing of tickets.
If you unlawfully resell (or attempt to unlawfully resell) tickets—including (without limitation) selling counterfeit or copied tickets—we can seize and cancel the tickets without compensation. We can also cancel your account and prohibit you from purchasing or selling tickets in the future.
If you are reselling tickets through our Marketplace, please see our Reseller Policy.
21. Attending Events
You agree to comply with all the Event Organizer’s applicable rules, policies, terms, and conditions (“Event Organizer Rules”). A ticket is a revocable license and admission may be refused. Breach of Event Organizer Rules will terminate your license to attend the event without refund. The Event Organizer has the right to refuse admission to or eject—without refund of any amount paid—any person whose conduct management deems unsafe, disorderly, vulgar, or abusive, or who otherwise fails to comply with Event Organizer Rules.
There may be entry or use restrictions. Please read all notifications and information regarding the event you plan to attend. We are not responsible if you or any guests are refused admission because of a failure or inability to comply with entry or use restrictions (e.g., no proof of minimum age, failure to comply with public health measures). For more information about ticket restrictions, see Section 5 above.
You are subject to search. You and your belongings may be searched on entry to the event. You consent to such searches and waive any related claims that may arise. If you elect not to consent to such searches, you may be denied entry to the event without refund or other compensation. Under certain Event Organizer Rules, certain items may not be brought into the premises, including without limitation: firearms, alcohol, drugs, controlled substances, cameras, recording devices, laser pointers, strobe lights, irritants (e.g., artificial noisemakers), and containers.
Events are public and you may be recorded or photographed. You agree that the event for which you purchase tickets is a public event, that your appearance and actions inside and outside the venue where the event occurs are public in nature, and that you have no expectation of privacy with regard to your actions or conduct at the event. You grant permission to us, the Event Organizer(s), and our partners, licensees, and assigns (including but not limited to our brand and media partners) to use your name, image, likeness, acts, poses, plays, appearance, movements, and statements in any live or recorded audio, video, or photographic display or other transmission, exhibition, publication, or reproduction made of, or at, the event (regardless of whether before, during, or after play or performance) for any purpose, in any manner (whether edited, cropped, altered, or combined with other elements or effects), in any medium or context now known or hereafter developed, including marketing materials, without further authorization from, or compensation to, you or anyone acting on your behalf. You agree that you will not have any claim, including claims based upon invasion of privacy, defamation, or right of publicity, arising out of any use in accordance with the terms of this paragraph.
Advertised start times of events are subject to change. Also, door opening and closing times are not indicative of the performance’s start or end time, or when an artist is scheduled to play or the length of the artist’s performance. These decisions are at the sole discretion of the Event Organizer and are subject to change.
Admission is not guaranteed for late arrivals. Generally, every effort to admit latecomers will be made at a suitable break in the event, but admission is not guaranteed.
If you’re attending a virtual event, you may view the virtual event solely for your own personal purpose. You may not record, copy, publicly exhibit, transmit, or distribute any virtual event through any means, resell views of any virtual event, or allow others to log into your account for the purpose of watching a virtual event.
22. General
We may update this Resale Purchase Policy and our Other Policies from time to time to reflect changes in our Marketplace or how we do business, for legal, regulatory, or security reasons, to promote a safe and secure experience on our Marketplace, to prevent abuse of or harm to our Marketplace, or for other reasons. If we revise this Resale Purchase Policy, we will update the Effective Date at the top. Any changes we make will only be binding on you if and when you agree to the updated Terms (which incorporate the Resale Purchase Policy). The Effective Date above will tell you when the Resale Purchase Policy was last revised, and the Download Prior Version link will take you to the prior version of the Resale Purchase Policy.
To the extent that this Resale Purchase Policy has been updated from a prior version of the Resale Purchase Policy to which you previously agreed, the most recent version of the Resale Purchase Policy to which you agreed supersedes and governs.
If any part of this Resale Purchase Policy is not valid or enforceable, then that provision shall be deemed severable, meaning it will not affect the validity or enforceability of any remaining provisions.
If you don’t comply with this Resale Purchase Policy, and we don’t act right away, that doesn’t mean we’re giving up any rights now or in the future.
In this Resale Purchase Policy, the section headings are used for reference and convenience only and are not legally binding.
If you see an undefined term in this Resale Purchase Policy, it has the same definition as in the Terms.
23. Questions
Still have questions? Please Contact Us. We’ll be glad to help.