Need help? We're here for you!

Need help?

We're here for you!

We’ll contact you with the new date and time asap. Your tickets are still good for the new date.

Can’t make it? The decision to issue refunds for rescheduled events is up to the artist, team, venue, or promoter, but maybe we can help - Contact Fan Support.

You might be able to get a self-service refund. Go to My Account on your computer (it won’t work on the app) and look for a Refund button on your order. No button? Contact Fan Support.

Unfortunately, refunds are not available for Fan-to-Fan Resale tickets for rescheduled events. The good news is you can sell your tickets straight from My Account.

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