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Need help?

We're here for you!

Canceled events are tough, but at least refunds are easy.

If you bought tickets online or over the phone, you won’t need to do a thing. We’ll let you know the event is canceled and automatically refund your order (except UPS fees) to the same card used for purchase. Your refund should hit your account within 10 business days after we learn the event is canceled.

Note: postponed or rescheduled events are handled differently.

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