Need help? We're here for you!

Need help?

We're here for you!

UPS allows you to receive tickets to U.S. events if you have a U.S. billing address. UPS can only be used for events that occur in the United States, and cannot be used to send you tickets if you do not have a physical United States billing address. UPS packages are sent only to your verified billing address in the U.S. and cannot be sent to Canada or to any other country. Please review the UPS delivery schedule to see we you can expect your tickets to arrive. UPS will not deliver on Sundays or holidays. UPS may require that an adult be present to sign for a package, and if no one can sign for a package then UPS may leave a notice of delivery card notifying you of another delivery date or of a place where you may go to collect your package.

We are sorry, but we cannot deliver tickets to P.O. Boxes or APO/FPO addresses, via UPS. If you have a P.O. Box or APO/FPO billing address, please select another delivery option.

If you have selected UPS as the delivery method for your tickets, once your order has been shipped, you may visit UPS.COM  to track your order.  Please use your entire Ticketmaster order number as the UPS Reference number.(ex: 1-23456/FLO)

Delivery Type
if ordered on
3 Day Business - Evening
tickets will arrive
2 Day Business - Evening
tickets will arrive
Monday Thursday Evening Wednesday Evening
Tuesday Friday Evening Thursday Evening
Wednesday Monday Evening Friday Evening
Thursday Tuesday Evening Monday Evening
Friday Wednesday Evening Tuesday Evening
Saturday Wednesday Evening Tuesday Evening
Sunday Wednesday Evening Tuesday Evening

If you have not received your tickets and your event is less than 48 hours away, please Email Us or call 800-653-8000 so a Customer Service Representative may assist you.

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