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PayPal

Yes — PayPal is Ticketmaster’s newest way to pay online.

Paypal can only be used for primary purchases (not on resale transactions).

PayPal is not available through the Ticketmaster app.

Please Note: Sometimes you need a specific card to buy certain tickets (e.g. Citi Cardmember presales, American Express Preferred Seating). In these cases PayPal will not be offered as a payment method.

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When selecting your payment method for purchase, please click on the PayPal button during checkout.

You will then be connected to the PayPal website where you can login and complete the transaction through PayPal. Once completed, you will automatically return to Ticketmaster.com to finish your ticket purchase.

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No, it’s free to use!

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Yes, it’s very secure! With PayPal, your credit or debit card numbers are never shared or transmitted with payment.

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Yes, you can combine PayPal with other forms of payment.

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Yes, you will receive a receipt from both Ticketmaster and PayPal.

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No, Paypal can only be used for primary purchases (not on resale transactions).

Please Note: Sometimes you need a specific card to buy certain tickets (e.g. Citi Cardmember presales, American Express Preferred Seating). In these cases PayPal will not be offered as a payment method.

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You can use PayPal on the mobile web and on desktop. At this time, PayPal is not available through the Ticketmaster app.

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Please contact Ticketmaster to process your refund.

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Alter your security settings. The following instructions are for Outlook Express.

  • In Outlook Express, choose "Tools" then select "Options" and click on the "Security tab."
  • In the "Options" window, look for a statement that reads "Do not allow attachments to be saved or opened that could potentially be a virus," uncheck this option and click "Apply."

*Wording and placement may vary depending on your operating system.

  • Go back to your email and you will now be able to open the attachment.
  • If you want to keep this security option on for future emails, simply re-check the option after you have printed the tickets.
  • Still unable to print? Contact us for help.
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Please visit PayPal’s website to learn more.

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