If you don't see the order you're looking for, search using the phone and credit card numbers used for purchase (option not available on mobile). The image below is just an example of the search option you'll see aftering signing in to your account and clicking on "View All Orders". Phone orders will not automatically appear in your account.
If the event happened more than 90 days ago or if you purchased over the phone over 90 days ago, please Contact Fan Support.
If you purchased Fan-to-Fan Resale tickets it may take up to 24 hrs for your order to appear in your account.
Note: This option is not available via our app.
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