Need help? We're here for you!

Need help?

We're here for you!

It’s free and easy – go to My Account and click the Transfer button on your order. You'll be able to transfer some or all of the tickets on your order.

Desktop Example
Mobile App Example

Then follow the simple steps and remember, the recipient's email address must be different than the sender's email address. The recipient will need a Ticketmaster account. If they don't they will have to create one when accepting tickets.

Please Note: Not all events have the Ticket Transfer option. If there is no Transfer button on your order, Ticket Transfer is not available.

Get our app to send tickets from your phone: iTunes App Store | Google Play (app is only available in the US and Canada)

We’ll email you as soon as your friend accepts the tickets, and we’ll email your friend a reminder if they haven’t accepted 48 hours before the event (you can remind them too).

Once your friend accepts the transfer, trash (or recycle!) your original tickets if you printed them. They’re no longer valid and won’t get you in.

If you are having difficulty transferring your ticket, please Contact Fan Support.

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