Need help? We're here for you!

Need help?

We're here for you!

Download the Ticketmaster App for iOS or Android for the best way to purchase tickets.

It’s a simple, standard purchase process and the steps below will help you navigate your search and purchase.

1. If verified and randomly selected, you will receive an offer code via text message. The first message(s) will include timing details and a link to where you can purchase your tickets, immediately followed by another text containing your unique offer code. Keep your phone handy – you’ll receive text messages 2-4 hours before the sale begins.

2a. Ticketmaster Purchases:

Sign-in to your Ticketmaster Account or App in Advance. Know your Ticketmaster password (or reset it in advance) Need to reset your password? Reset My Password Make sure you have a valid credit card with updated billing information in your account. Need to update credit card or billing information? My Account

Ticketmaster Mobile Checkout: Update your Ticketmaster App and Sign-in. For a faster mobile checkout on Ticketmaster, have a valid credit card with updated billing information in your account. Need to update? Download our app for iOS or Android. When updating your payment details, log into your account from a computer or your app – not the mobile web.

2b. Non-Ticketmaster Purchases: Not all events are sold on Ticketmaster. While requirements vary depending on the ticket provider, proactive account setup with a valid credit card and updated billing information is generally encouraged.

When the Sale Begins…

3. Click the link you were sent at the appropriate time

DESKTOP: transfer the link from your phone ahead of time

MOBILE: If you have the Ticketmaster App installed once the page loads in your mobile browser you will be prompted to open the page in the App if you prefer.

4. Enter your unique offer code in the space labeled “Offer Code.” Make sure you enter the code exactly as it appears in the text you receive.

5. Find tickets: Tickets will be available on a first-come, first-served basis and are NOT guaranteed. Do not exceed the MAXIMUM ticket limit.

6. Checkout: For faster checkout, make sure all billing and credit card information are up to date prior the start of the Onsale.

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