Need help? We're here for you!

Need help?

We're here for you!

It's easy. When someone transfers tickets to you, you'll get an email with an Accept Tickets button. Remember you can't transfer tickets to yourself. The recipient's email address must be different than the sender's email address.

Just click that button in the email on your laptop or desktop (tickets can't be accepted on phones or tablets) and sign in to your Ticketmaster account or create a new one.

Important: The address the email is sent to must match the address attached to your account to claim your tickets.

Need help? Contact Fan Support

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