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How to transfer Harry Potter and the Cursed Child tickets to friends and family.
Ticket Transfer may alternatively be referred to, Alternative Pick Up.

  • Locate your order number provided in your purchase confirmation or visit My Account.
  • Have the credit card used for purchase available, you’ll need to reference the last four (4) digits of the card.

Once you have your order number and credit card handy – please contact Ticketmaster Fan Support. Within your Order Details page on Ticketmaster, locate the Live Chat button and connect with us there. Or visit our Contact Us to learn more about the ways to get in touch. When you contact us, you’ll need to provide your order number, last four (4) digits of the credit card used for purchase, and the name you wish to transfer the tickets to.

  • All transferred tickets will be available via Theater Will Call 72 hours prior to the performance date.

For additional questions about Harry Potter and the Cursed Child ticket transfer, please Contact Us.

Harry Potter and the Cursed Child Ticket Return Policy
If you would like to return a ticket, please contact Ticketmaster. Visit our Contact Us to learn more about the ways to get in touch.

All tickets purchased more than 28 days prior to a performance, can be returned for a refund any time up to 14 days prior to the performance time.

Refunds may not be guaranteed for tickets purchased within 28 days of a performance. However, please do contact Ticketmaster if circumstances mean you are unable to attend and they will endeavor to assist you.

All returns are at the discretion of the Theater Box Office.

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