Need help? We're here for you!

Need help?

We're here for you!

Take the inside track to your next event:

  • Get a Ticketmaster account and store your billing info now so you'll speed through checkout when every second counts.
  • Add favorites and alerts to get advance word on every onsale. Become our fan on Facebook and follow us on Twitter for even more onsale alerts.
  • Sign in to your Ticketmaster account before big events go on sale (usually 10AM Friday, Saturday, or Monday) so you're ready to strike. Keep local time in mind when buying tickets for an event far away from home.
  • Save time by searching Best Available, which scans all sections fast - it's much quicker than searching one section at a time.
  • Use only one browser window or risk losing your tickets! We bar multiple windows to stop unfair automated ticket-buying programs, aka bots, which shut you out. (Hint: you can use more than one computer…your laptop perhaps?)
  • Don't refresh your browser every second or your computer will be blocked (another bot prevention measure). Yes you should refresh during the onsale, but no more than every 2 - 3 seconds.
  • Keep checking back several hours after the onsale to see if more shows were added, as well as a week to a few hours before the show to see if additional seats were released.
  • Join your favorite artists' fan clubs to get presale tickets, the membership perk that helps you pounce on good seats.
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