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Gift Cards

Customers who wish to purchase Ticketmaster Gift Cards in bulk, or wish to purchase more than $2500 worth of Gift Cards at a time should contact us at TMBulkGC@ticketmaster.com. Please note you may not use Ticketmaster gift cards to market your company or for any consumer promotion without our prior written authorization. Please send an email to trademarks@livenation.com with your request.

Bulk Gift Card FAQs

Am I required to pay any additional fees if I purchase Ticketmaster gift cards in bulk?

  • There are no additional fees aside from the cost of shipping. Ticketmaster offers UPS overnight or 2-day delivery. Shipping charges vary depending on the number of cards in an order.

How long will it take to receive my bulk gift card order?

  • Order processing takes up to 7 business days from the date payment is received. Ticketmaster will not begin to process an order until it is paid for in full. Please note that during the 2-3 weeks before Christmas, delivery times may be longer and cannot be guaranteed.

What gift card denominations are available for bulk purchases?

  • Ticketmaster gift card denominations are typically $25, $50, $75, $100, $150 and $250. For orders of 100 cards or more that meet the minimum bulk order requirement of $2,500, Ticketmaster can issue gift cards in any denomination from $5 up to $999.

What payment methods are accepted for bulk gift card purchases?

  • Ticketmaster accepts American Express (The Official Card of Ticketmaster), Visa, Mastercard, Discover, ACH/Wire and Check. Ticketmaster can generate invoices upon request.

Can I receive my bulk gift cards electronically?

  • Yes, in lieu of physical gift cards, Ticketmaster can provide an Excel spreadsheet that lists the gift card numbers and accompanying PIN numbers.

Can I mention Ticketmaster and/or Ticketmaster gift cards in any promotional materials?

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The Gift Card has no expiration date. However, in certain states, after a certain period of time, we may remit the cash associated with unused Gift Card balances to certain states pursuant to their abandoned property laws. Once we have remitted that cash to such a state, if someone tries to redeem the Gift Card, it may no longer be redeemed and we may direct them to that state's government instead.

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You can check your Gift Card balance Online or by calling 1-866-828-4400. You must have your Gift Card and PIN number available.

All Ticketmaster Gift Cards have a PIN number.

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1. Redemption.
The Ticketmaster Gift Card ("Gift Card") can be used for purchases online at www.ticketmaster.com, www.livenation.com and via Ticketmaster telephone lines.

2. Use of Gift Card.
The Gift Card can be used towards the purchase of most of the tickets, and many of the associated services, sold through Ticketmaster and Live Nation. However, the Gift Card cannot be used for certain types of tickets or tickets to certain types of events or for tickets to events that are not in the United States. For example, currently the Gift Cards cannot be used to purchase Major League Baseball tickets through the Internet or automated phone system, but can be used to purchase Major League Baseball tickets through Ticketmaster's live operator phone lines. Gift cards also cannot be used towards the purchase of Fan-to-Fan resale tickets. The Gift Card can, however, be used to purchase most other types of tickets through the Internet and phones.

3. Gift Card Balance.
Check your Gift Card balance online at www.ticketmaster.com/giftcards or by calling 1-866-828-4400.  You must have your Gift Card and PIN number available.

4. Lost or stolen Gift Cards.
The Gift Card is not replaceable if lost or stolen.

5. Expiration Dates.
The Gift Card has no expiration date. However, in certain states, after a certain period of time, we may remit the cash associated with unused Gift Card balances to certain states pursuant to their abandoned property laws. Once we have remitted that cash to such a state, if someone tries to redeem the Gift Card, it may no longer be redeemed and we may direct them to that state's government instead.

6. Cash Redemption.
Gift cards are not returnable or redeemable for cash except in states where required by law.

7. Restrictions on Use.
The Gift Card cannot be combined with any other Gift Cards, gift certificates or other coupons. The Gift Card cannot be used as a credit or debit card.  Gift Cards may not be used in connection with any marketing, advertising or promotional activities without Ticketmaster's prior written approval and may not be sold other than through authorized Ticketmaster channels.  Ticketmaster reserves the right to limit quantities of Gift Cards purchased by any person or entity.  Ticketmaster reserves the right to cancel a Gift Card if it believes that the Gift Card was obtained through fraudulent or unauthorized means.  No credit card, credit line, overdraft protection, or deposit account is associated with your Gift Card.

8. Not Reloadable.
You cannot "reload" (i.e., you cannot add value/balance to your Gift Card at this time).

9. Unused or Insufficient Balance.
If the Gift Card holder's purchase exceeds the amount of that Gift Card's balance, the Gift Card holder must pay the difference by another means. Unused Gift Card balances are not transferable.

10. Billing Errors.
Ticketmaster reserves the right to correct the balance of the Gift Card if Ticketmaster believes that a billing error has occurred.  Ticketmaster disclaims all liability for any such billing errors.

11. Issues and Governing Law.
This Gift Card is issued by Ticketmaster L.L.C.  The Terms and Conditions applicable to this Gift Card will be governed by and construed in accordance with the laws of the state of Virginia without regard to conflict of law rules.

12. Disclaimer.
Ticketmaster and its parent, subsidiaries and affiliates make no warranties, express or implied, with respect to the Gift Cards, including without limitation, any express or implied warranty of merchantability or fitness for a particular purpose.  In the event a Gift Card code is non-functional, your sole remedy, and our sole liability, shall be the replacement of such Gift Card.  Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages.  If these laws apply to you, some or all of the above disclaimers, exclusions or limitation may not apply to you and you might have additional rights.

13. Disputes.
Any dispute related to Ticketmaster Gift Cards shall be submitted to confidential arbitration in the State of California, except that to the extent you have violated or have stated that you will violate Ticketmaster's intellectual property rights, Ticketmaster may seek injunctive or other appropriate relief in any state or federal court in the state of California, and you consent to exclusive jurisdiction and venue in such courts.  Arbitration under these Terms and Conditions shall be conducted under the rules then prevailing of the American Arbitration Association.  The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction.  No arbitration under this Agreement shall be joined to an arbitration involving any other party subject to these Terms and Conditions.

14. Laws and Regulations.
Use of the Gift Card is subject to all applicable laws and regulations.  Please be advised that many states treat gift cards that have been unused for a certain period of time as abandoned property subject to escheat.

15. Privacy Policy.
Gift Cards and their use on the Ticketmaster.com and Livenation.com websites are subject to Ticketmaster.com's Terms of Use (http://www.ticketmaster.com/h/terms.html) and Privacy Policy (http://www.ticketmaster.com/h/privacy.html ).

16. Terms and Conditions.
Use of the Gift Card constitutes acceptance of these Terms and Conditions.  Ticketmaster reserves the right to change these Terms and Conditions at any time in its discretion without notice.

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Easy - click the Apply Gift Card button on the payment screen during checkout to enter your gift card number and PIN. All Ticketmaster Gift Cards have a PIN number.

Note: If you don't see the button, you can't use a gift card for that event (e.g. gift cards aren't accepted for Credit Card Entry-only tickets).

Ticketmaster Gift Cards can't be applied via our app.

Ticketmaster Gift Cards and eGift Cards can also be used for purchases through Ticketmaster Fan Support.

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The Gift Card is not replaceable if lost or stolen.

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Give the gift of live entertainment! Finding the right gift for fun-loving friends & family is a breeze with Ticketmaster Gift Cards. Whether they love concerts, sports, theatrical shows or museum exhibits, a Ticketmaster Gift Card allows recipients to choose the perfect event just for them. Nothing creates lifelong memories like the gift of live entertainment!

Ticketmaster eGift Cards may be purchased Online only.

Ticketmaster physical Gift Cards may be purchased Online, on our app, or by calling (800)745-3000.

Customers who wish to purchase Ticketmaster Gift Cards in bulk, or wish to purchase more than $2500 worth of Gift Cards at a time should contact our Bulk Sale Department at TMBulkGC@ticketmaster.com.

Please note you may not use Ticketmaster gift cards to market your company or for any consumer promotion without our prior written authorization. Please send an email to trademarks@livenation.com with your request.

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Although we don't sell Ticketmaster Gift Certificates anymore, we can help by changing them to a Gift Card. Please Contact Fan Support for instructions on how to exchange your Ticketmaster Gift Certificates dated between 2001-2006 for Ticketmaster Gift Cards.

For gift certificates issued before January 1, 2001, please contact the Secretary of State's office in the State of Delaware.

Website: http://www.revenue.delaware.gov/unclaimedproperty.shtml
Email address for claims: escheat.claimquestions@state.de.us

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Awesomeness, or in other words:

  • Tickets
  • Parking
  • VIP Packages
  • And some merchandise

Ticketmaster Gift Cards can be used for events in the United States only. You can buy tickets online or over the phone. For MLB tickets order by phone to pay with a Gift Card.

Note: You can’t use Ticketmaster Gift Cards to buy Fan-to-Fan resale tickets or to buy tickets via our app.

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Yes, if you live in one of these 10 states and the balance is less than the amount listed:

State Balance
Califoria < $10
Colorado < $5
Maine < $5
Massachusetts   < $5
Montana < $5
Oregon < $5
Rhose Island < $1
Vermont < $1
Washington < $5
West Virginia < $1

Simply send your gift card or eGift Card along with a self-addressed envelope to the following address:

Ticketmaster
Attn: GCR
1000 Corporate Landing
Charleston, WV 25311.

We’ll verify your address, confirm your balance, and send you a check. If we can’t verify your address or the balance is equal to or greater than the cap, we’ll return your gift card or eGift Card.

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They’ll get a personalized email with a link to their eGift Card, and you’ll get their undying gratitude.

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Your call, Captain. You can send it immediately, or we can send it automatically on the big day (birthday, holiday, etc.). Just pick a date and we’ll take care of it.

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eGift Cards are just like regular Gift Cards – they can be used online and by phone.

Note: eGift Cards can't be used via our mobile app or mobile site.

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Yup, you can forward the email with the link to the eGift Card to anyone you want – but you’ll miss out on a one-of-a-kind live experience!

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