Need help? We're here for you!

Need help?

We're here for you!

To buy tickets in person, click here  to find a Ticketmaster Outlets Location near you.

All Ticket Outlets Locations are walk-in services only. You may call your local Charge-by-Phone number or visit the event page here on for answers to any ticketing questions, including pricing, onsale dates and times, and venue information.

When high demand events are placed on sale to the public, the following rules are typically implemented to help manage the large number of customers who may arrive at a Retail Outlets to purchase tickets. (Hint: Though events could go on sale at any time, many events are placed on sale on Friday or Saturday at 10am or Noon):

  • You should plan to arrive at Retail Outlets no more than one hour in advance of the event onsale time.
  • Overnight camping is not allowed.
  • A Random Number Distribution (RND) procedure will be used to determine line order at Retail Outlets if two or more customers are present to purchase tickets at the time the event goes on sale.
  • All Retail Outlet sales are subject to geographic restrictions.

Please contact Ticketmaster at (800)745-3000 for specific information regarding the availability of events at your desired Retail Outlet.

NOTE: Retail Outlets sell tickets in person. You must be physically present at the Retail Outlets to purchase your tickets. They do not sell tickets over the phone. Do not call the retail outlets to purchase tickets!

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