Need help? We're here for you!

Need help?

We're here for you!

If the billing address for your credit card is not within the United States or Canada, we will be unable to mail or ship your tickets via UPS. When purchasing tickets, you will need to select International Will Call, Print-at-Home or Mobile Entry as your delivery method. Based on the selection of either of these delivery method, you will be presented with a list of countries when entering your billing address, rather than states or provinces.

If you choose Will Call, your tickets will then be held at the venue's box office will call window on the event date. Tickets at will call are typically available one hour prior to the event time. In order to receive your tickets, you must present the credit card that was used to purchase the tickets, picture ID, and the Ticketmaster order number issued to you during the sale. The will call window at the box office is usually located near the main entrance of the venue.

Was this answer helpful?
Thanks! If you need help with a specific issue, please contact Fan Support.
How can we improve this answer?

Powered by inbenta