If you are experiencing inclement weather in your area, please check your event on Livenation.com for the most recent up to date status. You can also check your email periodically. We will send you a notification if there is a change for your event.
Fan Guarantee refunds are easy DIY:
You won’t see a Refund button if:
If you see a Sell button on your order though, you can list your tickets on the spot.
To make your presale hunt a little easier, we’ve put together the following list so you can determine the best ways to get tickets to the artist, team or event you can’t wait to see.
*Please Note: Not all events have presales and not all events will have all of these presales.*
Ticketmaster does not provide any codes over the phone or through email requests. Except for the Live Nation Presale codes listed below.
Verified Fan Presale Registration
Some artists have a presale registration period for fans. Fans that register will be sent a presale code via text on the day of the presale. Follow your favorite artists on social media for this opportunity.
Are you signed up to receive special offers from Ticketmaster via email? If not, SIGN UP! After you sign up, make sure to “favorite” all the artists, performers, teams and venues that you love so we can deliver information about upcoming onsales to you in the future. Use our desktop site for access to these options. App favorites do not generate any presales emails.
Live Nation Presale
If you have a Live Nation account you'll get email alerts about some upcoming Live Nation presales. You can use the same login info from your Ticketmaster acocunt to log into Live Nation. No account? Get yours now.
Need the Live Nation presale password? Use "magic" or "showtime".
Social Media Presale
Follow your favorite artists, venues or shows on their social media pages. Then keep your eyes peeled for the unique presales they share with our social communities. Followers will get the most recent presale codes the day they go live.
The venues in your hood also host presales so sign up for their email list to find out when, where and how. You’ll also want to visit any and all of your favorite venues’ websites to subscribe to their newsletters.
Credit Card Presale
Credit card companies—like Amex, Citibank and Chase —may offer their cardholders special presale access as a perk for being a loyal customer. Check with your credit card company to find out if they offer any benefits or assistance when purchasing live entertainment events.
Fan Club Presale
Typically, fan club members are rewarded for their loyalty and given presale access to their fav artists’ shows as a perk. FYI—there may be a cost associated with joining an artists’ fan club or community so read all the details before signing up! Visit your artist's official site to find contact information if you have not received your fan club presale code.
Fan Club Bundle
Some artists give non-fan club members early access to tickets when they purchase a special “Fan Club Bundle.” Purchasing this bundle allows you to buy tickets during the specified presale period along with the purchase of an official fan club membership. Keep in mind that in most cases, there’s an additional cost associated with purchasing the fan club membership.
Album Pre-order Presale
Sometimes tours offer a presale code to the fans who pre-order the artist’s new album. You can find out about these types of opportunities by signing up to receive email notifications from your favorite artist and/or Ticketmaster.
Visit your desired sports team’s website for more information on how to join their email list.
Listen closely on air or visit the station’s website for details on signing up and securing passwords. There is no one specific radio station. Listen to those that play the music of the artist you're interested in.
Just click the Sell button on your order in My Account to start the easy step-by-step: you'll select only the tickets you want to list, set your price, and enter your debit card or checking account info.
You can edit or remove your listing anytime, and you'll get paid by direct deposit or pay-by-debit within 7-10 business days after your tickets sell.
You must have a US bank account to sell tickets for an event in the US.
Not all events or tickets are available for resale. If you don't see a Sell button, selling your tickets though Ticketmaster is not allowed.
Tickets purchased over the phone with Ticketmaster or through a third party are not available for resale through Ticketmaster Fan-to-Fan Resale.
Please Note: Sometimes the minimum price a ticket can be resold for is the face value of the ticket. This may be restricted by the venue, artist or promoter of the event at their own discretion.
Still need help? Contact Fan Support
Presales give fans with passwords/codes the opportunity to purchase tickets before the general public!
Just look for the "Offer Code" box or link on your event to enter your presale password.
Presale passwords/codes are always entered before choosing your tickets.
Please keep in mind that the number of tickets up for grabs is limited because only a portion of seats are part of any presale. Tickets are not guaranteed.
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